Prism Points

The Prism Points program allows you to earn points for shopping online with us.  Prism Points are awarded based on making purchases and customer actions such as submitting reviews and sharing.

Benefits of Prism Points for Registered Customers

Once you make your first purchase you will start to earn and accrue Prism Points, which are then redeemable at time of purchase towards the cost of your order.  Prism Rewards are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer.

Earning Prism Points

Prism Points can be earned for making purchases - every time you make a purchase you earn points based on the price of products purchased and these points are added to your Prism Points balance.  You will earn one (1) point for every £ (GBP) you spend and every point is worth (GBP) £0.03.

Prism Points Exchange Rates

The value of reward points is determined by an exchange rate of both currency spent on products to points, and an exchange rate of points earned to currency for spending on future purchases.

Redeeming Prism Points

You can redeem your Prism Points at checkout.  Once you have accumulated a minimum of 100 Prism Points you will have the option of using the points as one of the payment methods.  The option to use Prism Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable Prism Points can be used in conjunction with other payment methods such as credit cards, discount codes and more.

Managing My Reward Points

You have the ability to view and manage your points through your Customer Account.  From your account you will be able to view your total points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost.  The history record will retain and display historical rates and currency for informational purposes.  The history will also show you comprehensive informational messages regarding points, including expiration notifications.

Prism Points Expiration

Reward points have no expiration date and will always be available for you to spend in our online store.  Points will expire in the order form which they were first earned.

Note: You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Prism Points section of the My Account area.​​​​​​